Opening Speech of Aylty Platform for Success Partners Among Merchants

Management’s Word: Our Vision for the Future of Commerce at “Aylty”

In light of digital transformation, e-commerce is no longer just an option but has become the language of the era. Selling online today is easier than ever before. Unlike traditional stores limited by geographical location and operating hours, an online store allows reaching customers anywhere and anytime, facilitating communication with new segments of the audience that could not be reached through traditional selling.

Our philosophy at Aylty is not based on mere supply and demand, but on building an integrated ecosystem based on three primary pillars: Absolute Trust, Superior Quality, and Mutual Empowerment.

From here, Aylty Platform was born to be the secure and smart bridge connecting the ambition of merchants with the needs of Egyptian families.

We have designed this platform to be a true partner to the merchant, providing the latest cloud server solutions and advanced technical infrastructure, while granting space for growth through flexible and fair support policies.

We believe that the success of our merchant partners is the primary driver of our success. Therefore, we promise you continuous innovation, unstoppable support, and an ambitious vision that extends for years of continuous expansion and development.

We at Aylty are committed to providing an exceptional shopping experience for the Egyptian family. Our goal is not only to be a sales platform, but to be the trusted digital companion for every home in Egypt.

Welcome to Aylty, where trust meets innovation.


Unified Charter for Dealing with Merchants – “Aylty” Platform

-1- Eligibility and Legal Reliability:

Identity Verification: The merchant commits to submitting a valid copy of the commercial register or tax card, and the national ID card for individuals and startups before activating the store.

Intellectual Property: The merchant acknowledges owning all legal rights to sell the displayed brands, and solely bears criminal and civil liability in the event of displaying counterfeit or expired products, as well as issuing invoices.

Tax Compliance: The merchant is responsible for determining the legal Value Added Tax (VAT) for customers in accordance with Egyptian law.

2- “Best Price” Policy and Competitive Offering:

Price Unity: The merchant commits that the price of the product on “Aylty” shall not exceed its price in their physical store or any other platform.

Transparency of Discounts: It is strictly forbidden to raise the price before discount seasons like White Friday to show fake discounts. If this is proven, the offer will be blocked immediately.

-3- Code of Professional Conduct and Quality:

Integrity: It is completely prohibited to communicate with “Aylty ” customers outside the platform, or to place phone numbers or private promotional flyers inside shipping parcels.

Data Accuracy: Product images must be real and 100% matching reality. Using misleading images exposes the merchant to mandatory return fines.

Professionalism: The merchant commits to responding tactfully to customer inquiries via the platform’s “Chat” during official working hours.

-4- Logistic Operational Standards:

Preparation Speed: The merchant commits to preparing the order and changing its status to “Ready for Shipping” within 24 working hours.

Inventory Management: The merchant is obligated to update stock instantly. Canceling any order due to “unavailability” leads to deducting points from the merchant’s rating and an administrative fine.

Standard Packaging: Products must be packaged in a way that prevents breakage or damage, and it is preferred to use approved Aylty packaging to ensure platform identity.

5- Financial Policy and Commissions:

Variable Commission: The platform deducts a percentage determined by management from each successful sale process, inclusive of bank gateway and marketing expenses.

“Aylty ” platform is keen on supporting its merchant partners during the launch phase. Therefore, we have adopted a competitive commission structure that ensures the highest profit margin for you with the best marketing service.

First: Launch Support Period:

The first (3) months are without commission (entirely free). The merchant enjoys all platform services and technical support, receiving 100% of the product price, with deductions applied only for shipping and collection fees, if any.

Second: Commission Schedule (Starting from the 4th Month):

The commission is calculated based on the category of the sold product to cover specialized operational and marketing costs for each sector, according to the following schedule:

  • Electrical Appliances and Mobile Phones: A fixed commission of 2% on each sale.
  • Security Cameras: A fixed commission of 4% on each sale.
  • Security Camera Accessories: A commission of 10%.
  • Food Products: School supplies and nurseries, a commission of 7% of the order value.
  • Children’s Toys and Home Supplies: A commission of 8% of the order value.
  • Clothes, Cosmetics, Shoes, and Women’s Bags: A commission of 9% of the order value.
  • Mobile Phone Accessories: A commission of 10% of the order value.
  • Electrical Appliance Accessories: A commission of 12% of the order value.
  • Pharmacy Sector: A commission of 5% of the order value.
  • Cafes and Restaurants Sector: A commission of 10% of the order value.

Earnings Settlement Cycle: Dues are transferred weekly after the expiration of the 14-day consumer protection period through the approved financial method.

Clearing: The platform has the right to deduct the value of returns or fines resulting from merchant violations directly from their available balance.

6- Returns and Consumer Protection:

Legal Compliance: The merchant commits to accepting product returns within 14 days (without reason) or 30 days for manufacturing defects, as long as it is in its original condition.


Return Policy for Large Electrical Appliances – “Aylty” Platform

1. Return Conditions Within 14 Days (Without Reason)

The customer is allowed to return the device within 14 days from the date of receipt provided:

Original Condition: The device must be in its original box and with full factory packaging (seal) unopened.

No Installation: It is strictly forbidden to return any device that has been installed, used, or connected to an electrical power / water source.

Attachments: The presence of all invoices, warranty certificates, manuals, and attached gifts (if any).

2. Manufacturing Defect Cases (The First 30 Days)

In the event of a technical defect or “manufacturing defect” that appears upon operation:

Agent’s Report: The customer commits to communicating with the authorized agent’s maintenance center to obtain an approved technical report proving the existence of a manufacturing defect (this protects the merchant and the platform).

Replacement or Refund: Once the technical report is submitted to “Aylty “, the platform and the merchant commit to replacing the device or refunding its full value without any shipping expenses on the customer.

3. “Content Inspection” Policy Upon Delivery

Visual Inspection: The shipping representative commits to allowing the customer to inspect the external box to ensure there are no impacts or breakages resulting from transport before signing for receipt.

Refusal of Delivery: In the event of a clear breakage in the external structure, delivery is refused immediately, and the merchant or shipping company bears the costs (depending on liability).

4. Shipping Responsibility and Costs Upon Return

Platform/Merchant Error: If the return is due to a product “violating specifications” or a “manufacturing defect”, the merchant bears all shipping costs to and from the customer.

Customer’s Change of Mind: If the return is “without reason” and the device is in its original condition, the customer bears the shipping expenses back and forth (given the high cost of moving large appliances).

5. Precautionary Measures for the Platform (Financial Arbitration)

Inspection Video: The merchant is requested to film a video of the device when it leaves the warehouse proving the safety of the box.

Suspension of Dues: The transaction amount is suspended in the merchant’s account for a period of 14 days (the return period) before allowing its withdrawal, to ensure liquidity exists in case the customer requests a legal return.

Penalty System and Performance Evaluation

Performance Indicator: Each merchant is evaluated based on shipping speed, returns percentage, and customer reviews.

Graduation in Penalty: Penalties start from a “warning”, then a “financial deduction from profits”, leading up to the “final closure of the store” if the rating drops below 3.5 stars.


Since “Aylty ” platform targets families, dealing with the pharmacy, cafe, and food product sectors requires “highly strict” policies because they relate to public health, and are subject to oversight by multiple government entities in Egypt (such as the Food Safety Authority and the Ministry of Health).

Food Products Policy

Product Validity: The merchant commits that the remaining period in the product’s validity upon delivery shall not be less than 60% of its total duration, except in the case of daily products like bread.

Storage and Shipping Conditions: The merchant acknowledges responsibility for storing products at appropriate temperatures. For “chilled or frozen” products, they must be shipped in a equipped means of transport, and in the event of arriving damaged or melted, the merchant bears the full cost and compensation.

Nutritional Data: Ingredients and allergens must be clearly stated in the product description on the platform.

Pharmacy and Medical Supplies Policy

Government License: The pharmacy owner commits to submitting a copy of the “professional practice license” and the pharmacy registry issued by the Ministry of Health.

Prohibited Medications: It is completely forbidden to display medications that require a “medical prescription”, schedule drugs, or medications unregistered with the Ministry of Health. Sales through “Aylty ” are limited to cosmetics, authorized dietary supplements, and child care products.

Medical Return: For health reasons, medical products or personal care tools may not be returned after their original packaging has been opened except in the case of a clear manufacturing defect.

Cafes and Restaurants Policy

Health Certificates: The cafe commits to submitting health certificates for all its workers and a “food safety” certificate for the facility.

Instant Preparation Time: Since orders are “hot”, the cafe commits to starting preparation immediately upon receiving the order and delivering it to the shipping representative within a period not exceeding 15-20 minutes.

Secure Packaging: Leak-proof and thermal packaging must be used to maintain product quality, with an “unauthorized access” seal placed to ensure the meal is not opened before reaching the customer.


Legal Protection Clauses for “Aylty” Platform

Disclaimer for Poisoning or Allergies: “Aylty platform is a technical mediator only, and the merchant / pharmacy / cafe bears full criminal and civil liability for any health damages or poisoning cases resulting from consuming their products.”

Sudden Inspection: “Aylty management has the right to send mystery shoppers to evaluate the quality of food or medical products, and in the event of low quality, the store is closed immediately.”

Compensations: “The merchant commits to compensating the platform for any fines imposed by government agencies on Aylty due to violations related to their products.”

Procedures for Dealing with “Repeated Returns”

Blacklist for Customers: Protecting merchants is also important. If a customer requests cash on delivery (COD) and refuses receipt more than 3 times without a reason, the cash on delivery feature is blocked from them to protect the merchant from losing shipping expenses.

Legal and Contractual Procedures (Protection Against Lawsuits)

Disclaimer: The platform is a “technical mediator” only. Any damage resulting from the product (poisoning, manufacturing defect, fire due to an electrical device) falls legally on the merchant, and the platform is not responsible for compensations.

Random Inspection: The platform has the right to request random samples from the merchant’s warehouse or visit them to ensure products match the standards.

Service Level: Specifying a maximum time to respond to complaints; if the merchant does not respond to a customer’s complaint within 24 hours, “Aylty ” has the right to refund the amount to the customer immediately from the merchant’s balance without referring back to them.

By completing the registration process on Aylty platform or accessing the merchant control panel, the second party (the merchant) acknowledges explicit and unconditional knowledge and approval of all policies, terms, and conditions announced on the platform. These policies (including return policies, Aylty star system, and commission schedules) are considered an inherent and complementary part of the partnership contract signed between the two parties, having the same legal authority in enforcement and execution.

Automatic Updates: The first party (Aylty Management) reserves the right to modify or update any of these policies to serve the business interest and service quality. The merchant’s continued display of products or use of the platform after the update date is considered implicit and final acceptance of the new amendments.

Legal Priority: In the event of a conflict between the clauses of the contract and the electronically published policies, the updated policies on the platform are considered the prevailing and binding reference, given the changing nature of e-commerce.

Notification: The platform commits to notifying the merchant of any substantial changes (such as commissions or collection periods) via the registered email or control panel alerts at least 48 hours before activation.


Main Login Page Upon Registration for Merchants First Time

Main Headline

Move your business to the level of giants.. Start selling on “Aylty” today for free.

Join the fastest-growing family e-commerce platform in Egypt, and enjoy reach up to a million visitors with full management of your store with ease.

Attractive Offer Section:

Aylty Launch Offer 2026:

Start with 0% commission for the first 3 months.

We believe in our partnership, so we grant you the opportunity to sell your products and collect your profits fully. The merchant receives 100% of the product price, with deductions applied only for shipping and collection fees, if any. Try our service, build your audience, and expand with us risk-free.

Why do merchants choose “Aylty” platform?

  • Professional and Simple Control Panel: Manage your inventory, prices, and orders from one place with a click of a button without technical complexities.
  • Integrated Logistic Support: Direct integration with the best shipping companies in Egypt to ensure your product arrives safely and quickly.
  • Smart and Targeted Marketing: We don’t just bring visitors, we bring “families” looking for quality, which raises your sales conversion rate.
  • Complete Financial Security: A precise collection system ensuring your dues reach your bank account or electronic wallet regularly.

Transparent Commission System:

There are no hidden fees, you always know what you will pay.

Steps to Join:

  1. Register your account: Upload your documents (ID / Commercial Register or Tax Card) and open your store in minutes.
  2. Upload your products: Add your images and prices and start displaying immediately.
  3. Receive orders: Receive sales notifications and prepare your parcels for shipping.
  4. Reap your profits: Receive your sales with complete transparency.

Frequently Asked Questions Section:

  • Do I need programming experience? Absolutely not, Aylty’s control panel is designed to be as easy as using WhatsApp.
  • When do I start paying commissions? Only after 90 days have passed from your joining, and after that, you pay only when a sale is completed.
  • What about returns? We provide a fair policy that protects both the merchant and the customer in accordance with the Consumer Protection Law.

Conclusion:

We are very pleased with your joining the “Aylty” family. You have taken the first step to open new horizons for your trade and reach thousands of families across Egypt.

Are you ready to be a part of the future of commerce in Egypt?

Register as a Merchant Now for Free


Welcome Message Upon Registration Completion: “Automated Welcome Message” (sent via email or appearing as a popup upon account activation)

Message Subject: Welcome Success Partner to Aylty Platform

Dear Partner [Merchant/Company Name].

We are here to support your growth, so we would like to remind you of some important points to start strong:

1. Our Gift to You Upon Launch

Enjoy 3 full months without any sales commissions (Zero). Sell your products and collect your profits to boost your presence on the platform in your beginning. Deductions apply only for shipping and collection fees, if any.

2. Your Store is Ready for Business

You can now access the “Merchant Control Panel” to upload your products, set your prices, and add an attractive description that draws buyers.

3. Aylty’s Quality is the Secret to Success

Remember that families choose “Aylty ” because of trust and quality. Make sure to upload clear images and provide an accurate description of your products to ensure the highest rating from our customers.

4. We are Always Beside You

The merchant support team at “Aylty” is available to respond to your inquiries and solve any technical obstacles you face. You can contact us directly through the following:

a. Technical Support WhatsApp: [WhatsApp Number].

Email: We wish you a profitable trade and a strong launch in the world of Aylty.

With regards from Aylty Platform Management, your loyal partner in success.


Merchant Quick Guide: How to Sell Professionally on “Aylty”?

Dear Partner, to achieve the highest sales and reach a million visitors, follow these golden steps when uploading your products:

1. The Magic of Image (The eye buys first)

Background: Always use a pure white background for the product; it gives an impression of credibility and professionalism.

Lighting: Shoot in natural daylight or strong lighting to show the true colors of the product.

Angles: Upload at least 3 images (front view, side view, and a close-up showing texture or details).

Quality: Avoid shaky or “blurry” images; the customer trusts what they see clearly.

2. Title and Description (Be precise)

Title: Start with product type + brand + primary feature, Example: Cotton Children’s Clothes Set 100% Aylty Brand – Blue Color.

Description: Write product specifications clearly (size, material, country of origin). The more details, the fewer the “returns” and the more the customer trusts.

Keywords: Think about what the customer writes in search (for example: evening dress, original charger) and place these words in the description.

3. Inventory and Price (Honesty is a trust)

Inventory Update: Make sure to update the quantity available daily. Canceling an order due to “out of stock” negatively affects your store’s rating.

Competitive Price: Remember that Aylty customers look for quality at the best price. Capitalize on the 3-month free period to offer prices that attract the first 100 customers to your store.

4. Packaging is a “Gift” to the Customer

Order Receipt: Package the product with extreme care. Good packaging protects the product from damage during shipping and makes the customer grant you 5 stars in the review.


“Merchant Life Cycle” in Aylty

Stage 1: Joining and Verification

Registration: The merchant uploads their data (Name, Activity, Mobile) and documents (ID / Commercial Register).

Administrative Review: Your team reviews the data within 24 hours to ensure compliance with Aylty policies, especially pharmacies and cafes.

Activation: The platform system sends the “Automated Welcome Message” with the “Quick Guide” to start.

Stage 2: Free Launch

Uploading Products: The merchant begins uploading images and product descriptions based on the Quick Guide tips.

Selling at 0% Commission: Merchant products appear to customers, and the merchant receives 100% of the product price, with deductions applied only for shipping and collection fees, if any.

Reputation Building: The customer service team prompts the merchant on shipping speed to obtain “5-star reviews”.

Stage 3: Daily Operation

Receiving Order: A notification reaches the merchant via email / control panel.

Preparation: The merchant commits to packaging the product and changing its status to “Ready for Shipping” within 24 hours.

Collection: The shipping company linked to the server collects the parcel and updates its status automatically in “Aylty”.

Stage 4: Collection and Financial Transfer

Hold Period: The product price is held in Aylty’s wallet for 14 days to ensure the customer’s legal right to return.

Settlement: After 14 days have passed, the amount moves to the “Withdrawable Balance”.

Bank Transfer: Aylty’s accountant transfers the profits within 14 business days via the merchant’s preferred method.

Stage 5: Transition to the Official System

Reminder: 15 days before the end of the 3 months, the merchant receives the “Commission Reminder Message”.

Commission Application: The platform system automatically starts deducting the agreed percentages.

Advanced Support: Continuing merchants obtain additional features like appearing in “Suggested Products” or special advertising campaigns.


Important Notice: Policy for Receiving and Installing Large Appliances for Customers

Dear Aylty Customer, to guarantee your rights and protect the product warranty, please follow these instructions precisely:

1. Visual Inspection: Upon the representative’s arrival, please make sure the external box is safe and free from clear impacts or tearing before signing for receipt.

2. Opening the Box is Prohibited: Do not open the device box yourself. Opening the box by the customer may lead to losing your right to replace the product in the case of an internal breakage or external defect.

3. Waiting for the Company Technician: Please call the authorized “Agent’s” customer service number (written on the box or invoice) to request the official installation representative.

4. Warranty Activation: The technician is the only authorized person to open the box, inspect the device, and activate the warranty certificate.

5. In Case of Breakage: If the technician discovers a breakage or defect upon opening the box, ask them to write an inspection report immediately and contact us via the app to replace the device for free.

Acknowledgment: “By clicking on complete order, you acknowledge knowledge that opening or installing the device away from the authorized agent is under your personal responsibility and removes the product from the return policy.”


“Aylty Star” Excellence Program Booklet

Aylty Star Rewards

Your Comprehensive Guide to Growth, Excellence, and Reducing Commissions

1. Vision: Why “Aylty Star”?

At “Aylty”, we do not believe in imposing high commissions, but we believe in “partnership based on performance”. This program is designed to distinguish committed merchants, where your service quality and delivery speed turn into “points” granting you real discounts on platform commissions and priority in appearance before thousands of customers.

2. How to Collect Your Points? (Performance Drivers)

Points are calculated automatically based on each successful sale:

  • Execution Speed: 15 points for each order prepared and delivered to the representative in less than 12 hours.
  • Customer Trust: 10 points for each 5-star review you get from the buyer.
  • Execution Accuracy: A 50-point monthly bonus in case of achieving “zero returns” resulting from merchant error.
  • Professionalism: 30 points upon uploading new products with professional images and precise description (matching quality standards).

3. Point Deductions (Penalties)

  • (40 points): Upon order cancellation from the merchant side (out of stock).
  • (20 points): For each day of delay in delivery to the representative.
  • (150 points): In case of sending a “counterfeit” or “specification-violating” product.

Section Two: Levels of Excellence and Commissions

Platform commission and appearance advantages are determined based on the merchant’s points balance:

1. Bronze Level: (Up to 500 points) Benefiting from the 3 free months (zero commission).

2. Silver Level: (501 – 2500 points): Obtaining the “Trusted” badge + search appearance priority.

3. Gold Level: (Over 2500 points) A deduction of 1.5% from the platform commission + headlining the main page + advanced analytical tools.

3. Excellence Levels and Commercial Privileges

Your journey in “Aylty” starts here:

Evaluation Cycle and Points Validity (Discipline Rules)

To guarantee ongoing quality, points are subject to the following rules:

Evaluation Cycle (90 days): The merchant’s level (Bronze / Silver / Gold) is reviewed every 3 months. Maintaining your level requires maintaining your performance pace.

Redemption Validity: Collected points are valid for redemption for “advertising services within the platform” for 6 months from their acquisition date.

Adjustment Grace Period: In the event of a drop in your points, we grant you 14 days as a grace period to improve performance before officially adjusting your level.

4. Protect Your Account, Avoid Penalties

To protect “Aylty’s” reputation and guarantee fair competition:

. Order cancellation due to “out of stock”: (40 points).

. Delaying delivery of order to the representative: (20 points) for each day of delay.

. Sending a product violating specifications or counterfeit: (150 points) and immediate store ban.